Terms and Conditions

Welcome to Kightgrocery.com. These Terms and Conditions govern your access to and use of our website and services. By using our site or placing an order, you agree to be bound by these Terms.

1. General

• This website is owned and operated by KIGHT INDIA SERVICES PRIVATE LIMITED.
• We reserve the right to update or modify these Terms at any time without prior notice.
• Your continued use of the site means you accept any changes.

2. Products and Pricing

• All grocery products listed are subject to availability.
• Prices are listed in INR and may include applicable taxes.
• We reserve the right to change product prices and availability without notice.
• Product images are for illustrative purposes only and may vary slightly from the actual item.

3. Orders and Payments

• Orders will be processed only after successful payment.
• We accept payment through various methods such as UPI, Net Banking, Credit/Debit Cards, and COD.
• Order confirmation will be sent via email.

4. Shipping and Delivery

• We currently deliver to selected locations within Delhi.
• Delivery timelines are estimates and may vary due to unforeseen circumstances (weather, holidays, etc.).
• Shipping charges, if any, will be shown at checkout.

5. Quality Assurance

• We aim to provide the best quality grocery items.
• If you receive a defective or expired product, contact us immediately with photos and order details.

6. User Responsibilities

• You agree not to use the website for any unlawful activity.
• You are responsible for maintaining the confidentiality of your account information.
• You must be at least 18 years of age to use or purchase from this website.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
• We do not guarantee that the site will be error-free or uninterrupted.

8. Privacy

• Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your data.

9. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.