Refund Policy
At KIGHT INDIA SERVICE PRIVATE LIMITED, customer satisfaction is our top priority.
If you’re not completely happy with your purchase, we’re here to assist.
This Refund Policy is applicable to orders placed on
kightgrocery.com — our official grocery delivery platform in India.
By placing an order, you agree to our refund terms as detailed below.
Eligibility for Refunds
- Refunds are only processed for items delivered in a damaged, defective, or incorrect state.
- Request must be raised within 48 hours of delivery.
- Product must be unused and in original packaging (where applicable).
- Fresh produce and perishable goods are not eligible for return/refund.
- Refunds are subject to inspection by our support team.
